Mid Level Package
The Dragon Edge Mid Level Package Includes all of the features and services fo our Entry Level Package and includes the following additional features:
- Live Chat microCloud App: In addition to allowing customers to all a US based phone number, we understand that some customers will prefer to interact with your site through chat. We can add a chat based feature to your site they then can chat with your China based customer support people directly.
- US Phone Calls Directly to Your China Based Customer Service: In addition to our Internet/software based US phone support, the Mid Level Package includes a hardware based customer support solution for you to make and receive calls in China all using a US based phone number. This include shipping to you a hardware device to handling all of your phone request.
- 10 Product Database: The Mid Level Package includes professional English translations of up to 10 products to be posted to your English site. Additional products can be added for a small fee per 10 products.
- SalesTeam microCloud App: Allows your sales team to manage and track client leads. This is a microCloud based application that can be used by anyone in your company who has access to the internet. Track and manage sales leads easily through this web based microCloud app!
- Paypal Integration: In addition to having these products posted to your site, they can be integrated with a paypal account so your US based customers can place orders and purchase directly on your site.